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Having trouble making monthly payments? Reaching out to your credit card company may help.
Maybe you planned to pay off all your credit card debt by April or May. But now we’re in the middle of a national public health emergency and economic crisis, and you may no longer have a job. Even if you are still working, you might not be earning an income next month.
During a troubled economy, a credit card payoff plan can take a back seat to rent, mortgage payments, and other essentials. Normally, your credit score could take a hit if you missed a payment or paid late. However, several credit card companies may be willing to cut some slack if you’re experiencing financial hardship due to COVID-19-related circumstances.
1. Citi
If you’re struggling to make monthly Citi credit card payments due to the impacts of COVID-19, you can request a waiver of minimum payments due and late fees for two statement cycles. Log into your Chase credit card account to request COVID-19 assistance online.
You may also be eligible for Citi’s credit card collection forbearance program if you’ve fallen behind on payments. To find out more, text “app” to 692–484 for a link so you can send a message on the Citi Mobile App.
